Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Carers
Do you provide unpaid care to a friend, neighbour, or family member who couldn’t manage without your help? Whilst you may think that is just what you do for someone ... [continue] Carers
Complaints policy
Patients have the right to make a complaint about any aspect of NHS care, treatment or service, and this is written into the NHS Constitution on GOV.UK. From 1 July ... [continue] Complaints policy
Copying correspondence
The department of health (DoH) has a policy of encouraging healthcare professionals to supply patients with a copy of letters relating to their health. These letters will only include copies ... [continue] Copying correspondence
Dementia Support
Alzheimer’s Society Please click on this link to go to the Alzheimers Society Website: www.alzheimers.org.uk Please click on this link to find Alzheimers Support Groups near you: https://www.alzheimers.org.uk/find-support-near-you The Writtle ... [continue] Dementia Support
Freshwell Low Carb diet programme
Low Carb Programme The Low Carb Programme is a free initiative developed by GPs at the Freshwell Health Centre. It has helped many people lose weight and improve their health ... [continue] Freshwell Low Carb diet programme
Healthy living programme
Healthy Living for people with type 2 diabetes (or Healthy Living for short) is a free, online NHS service designed to help you learn more about diabetes. Healthy Living has been ... [continue] Healthy living programme
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. See map. You can register by completing a form available from ... [continue] How to register
Library
This page offers links to a few select websites we feel are accurate and useful resources for information. Immunisations. this is the NHS portal for comprehensive, up-to-date and accurate information on vaccines, ... [continue] Library
Local Directory of Services
Download a directory of local services. If you require this information in an alternative format, please contact reception.
Named GP
Whilst all patient have a ‘named GP’ we encourage you to see your usual GP to improve continuity of care.
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Practice Area
The practice has a geographical area within which it is happy to register patients. The main areas covered are the villages of Writtle, Roxwell, Good Easter, Highwood and Blackmore. We ... [continue] Practice Area
Privacy Policy
Practice fair processing & privacy notice Your information, your rights Being transparent and providing accessible information to patients about how we will use your personal information is a key element ... [continue] Privacy Policy
Registering to use SYSTMONE
Our surgery uses a clinical records system termed SYSTMONE. This computer system allows our patients to book an appointment (from a small selection offered) or order repeat medications by a ... [continue] Registering to use SYSTMONE
Updating your details
If you change name, address, or telephone number, please let our receptionists know by calling in to the surgery and providing proof.
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
Zero Tolerance to violent or abusive behaviour A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the National Health Service. The staff in this ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 22nd October, 2014
