We want to make sure you receive the right care from the right healthcare professional as quickly as possible. Before booking an appointment with a GP, please consider whether another member of our clinical team may be able to help. Our nurses, healthcare professionals and community pharmacists can provide advice, treatment and support for a wide range of conditions.
Our reception team may ask a few questions about your symptoms to help direct you to the most appropriate clinician or service.
Self-Care
Many common illnesses such as coughs, colds, sore throats, headaches, stomach upsets and minor injuries can be safely managed at home.
Looking after yourself when you have a minor illness can help you recover more quickly and helps keep GP appointments available for patients with more complex or serious health needs.
For information and advice on common conditions, visit our Self Help page.
Your pharmacist can help too
Community pharmacists are highly trained healthcare professionals who can provide confidential advice and treatment for many common health concerns without the need for an appointment.
Through the NHS Pharmacy First service, pharmacists can assess and treat a range of common conditions, including:
- Earache (ages 1-17)
- Sore throat
- Sinusitis
- Impetigo
- Infected insect bites
- Shingles
- Uncomplicated urinary tract infections (women aged 16-64)
Find out more about Pharmacy First
NHS 111
If you need medical help or advice urgently but it is not a life-threatening emergency, NHS 111 can help.
Visit 111.nhs.uk
Use NHS 111 through the NHS App
Call 111 free from any phone
Further information:
Find our about when to use NHS 111
GP appointments
GP appointments are available for patients with conditions that require assessment, diagnosis or treatment by a doctor. Where appropriate, our team may direct you to another healthcare professional within the practice or to a community service that is better placed to meet your needs.
A&E
Accident and Emergency departments are for serious and life-threatening emergencies only.
- Chest pain suggestive of a heart attack
- Severe breathing difficulties
- Loss of consciousness
- Signs of stroke (Face, Arms, Speech, Time)
- Severe bleeding
- Serious injuries or major trauma
- Seizures that are not stopping
For emergency advice and when you should call 999, visit the NHS website.
